In such a pressured environment, agents, property managers and other employees need to be accessible at all times, whether they are in the office or on the road.
Cloud communications like our cloud telephony solution, VoIPOffice™ and our unified communications tool, VoIPOffice™ Communicator, offer real estate businesses like estate agencies and letting offices a more efficient way of staying in contact with one another.
The remote working features in VoIPOffice™ give you the ability to work from anywhere. It is in favour of flexible working hours and vital tasks are able to be carried out regardless of location.
Grow your business
Cloud telephony has been developed to be expansive. This means that, when the time comes, you are able to add new users and expand to multiple offices with ease.
Employee visibility
VoIPOffice™ Communicator will intelligently track when an employee is in or out of the office and switch routing based on this, ensuring fewer missed calls and more closed deals. It can help you maintain client and contact lists, whilst we can also integrate these details into our system for easier management. You can use our call monitoring feature to listen into your staff’s calls for training purposes, whilst also having the option to “whisper” to them to provide advice live on the call.
After trials with several companies, we chose Telappliant for our VoIP call plan, SIP trunking channels and incoming phone numbers. Telappliant has unified our multiple phone systems, reduced our telephony costs, provided valuable support for growth and facilitated remote working. We couldn’t be more satisfied.
We approached Telappliant following a recommendation from a client and have been a customer ever since. Telappliant provides us with a low-cost, flexible call package, which works perfectly with our VoIP PBX appliance and has a crystal clear billing arrangement.
We discovered Telappliant following a recommendation from a client. This is our first experience of VoIP telephony and we are extremely happy. VoIPOffice is very easy to use and provides us with the information we needed to ensure each agent in our UK Customer Contact Centre is managed effectively.
Telappliant brought together our three separate analogue phone systems into one low cost, high performance solution. I would most definitely recommend Telappliant to other businesses, especially call centres and those looking to unify their telecommunications.
The fact that calls between internal users are free, regardless of location, is excellent because we have so many branches in different countries. It’s also useful that we only have to dial four digits, rather than the country code and telephone number.
Telappliant were more than happy to meet our changing needs with a flexible and accommodating package. Their VoIPOffice business telephone system is extremely cost-effective, scalable and reliable, and their ongoing support is invaluable
VoIPOffice has grown with the business and proved to be reliable and to significantly reduce our overheads. Telappliant is always happy to respond to our unique demands and I highly recommend VoIPOffice Hosted for Call Centres to other businesses.