SIP Trunking

SIP Trunks that scale with your call volume

Replace legacy phone lines with flexible SIP channels delivered over your IP connection. Keep your current phone system, contact centre or UC platform, and increase (or reduce) concurrent calls as your needs change.

Tested interoperability with leading phone systems and gateways.

SIP trunking

What is SIP Trunking?

TalkAssure™ SIP trunking gives you virtual telephone lines (channels) delivered over a high-speed IP connection, so your call capacity is no longer constrained by physical circuits.

Add the call capacity you need for simultaneous calls, then adjust it as your organisation grows or changes, without installing extra phone-line hardware.

Estimate your SIP trunk requirements

Use a simple rule-of-thumb calculator based on typical industry ratios to see how many concurrent call channels you may need. Adjust the sliders to match how your teams actually work.

Number of people who make / take calls 50 users

How call-heavy is your environment?

Spare capacity for peaks / resilience

SUGGESTED STARTING POINT

18 concurrent call channels

Based on 50 users in an Office / mixed roles environment, including approximately 20% spare capacity for peaks and failover.

USER-TO-CHANNEL RATIO
~2.8:1

Typical office environments often start around 3–4 users per channel. Call-heavy teams and contact centres work better with lower ratios (more channels per user).

WHAT THIS MEANS IN PRACTICE
  • Enough capacity for your busiest hour without constant busy tones.
  • Headroom to handle marketing campaigns, seasonal peaks or site outages.

SIP Trunk Small Office

Ideal for small offices, branch sites or first-time SIP deployments.

from £29.95 / month

  • 5 simultaneous inbound or outbound calls
  • Includes call plan
  • UK & international numbering options
  • Free porting of existing numbers
  • Fraud detection, prevention and call barring included

Business SIP

For growing teams and busy single-site deployments

from £49.95 / month

  • 10 simultaneous calls
  • Includes call plan
  • UK & international numbering options
  • Free porting of existing numbers
  • Works with Microsoft Teams
  • Compatible with most VoIP phone systems

Call Centre SIP

For contact centres or multi-site organisations

from £99 / month

  • Start with 30 simultaneous calls and expand
  • UK & international numbering options
  • Advanced fraud detection and call barring controls
  • Suitable for resilient, multi-site and data centre designs

Final pricing will depend on the number of channels you take, the call plans you pair with your trunks and any international numbering requirements. Use this as a guide, then request a quote for a tailored proposal.

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Big Savings

Small upfront investment and significantly lower call rates than traditional fixed lines.

Flexibility

Add or remove SIP channels as required, without ordering new physical lines or hardware.

Unified voice & data

Run voice and data over a converged connection and dynamically allocate bandwidth based on demand

Business Continuity

Automatic call re-routing keeps you reachable even if your main site, PBX or connectivity has issues.

Interoperability

Tested with leading IP PBXs, SBCs and gateways including 3CX, Asterisk, Avaya, Cisco, Mitel, Yealink and more.

Microsoft Teams Ready

Use SIP trunks with Telappliant Voice for Teams to make and receive calls directly in your Teams client.

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Will SIP trunks work with my existing PBX?

In most cases, yes. The key is whether your PBX/gateway/SBC supports standard SIP trunking. We’ll confirm compatibility and recommended configuration (codecs, NAT, SIP registration vs IP-auth, etc.) before you migrate.

Can We Keep Our Numbers?

Yes — number porting is commonly used so you can retain your numbers. Hybrid setups are also possible during migration so you can move in phases.

How many channels do we actually need?

It depends on how “call-heavy” your teams are and what your busiest hour looks like. Use the estimator as a starting point, then we’ll sanity-check it against real call patterns and your platform.

What happens if our internet connection goes down?

You can design for continuity using call forwarding / rerouting rules and, where appropriate, multiple connections or diverse routing. The right approach depends on how critical inbound calling is for you.

What’s the difference between channels and users?

Users are people/extensions. Channels are simultaneous external calls at a moment in time. Many offices share channels across more users because not everyone is on the phone at once.

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Is SIP Trunking Secure?

Yes. For further security we can support TLS and SRTP, with SBCs and network controls to protect voice traffic.

Can we keep our numbers?

Yes. We support number porting and hybrid setups during migration.

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Why SIP trunks replace legacy lines so well

Big savings

Lower cost than legacy lines

Reduce reliance on line rental and move voice onto IP with competitive call rates and minimal upfront change.

Flexibility

Scale channels when demand changes

Increase or reduce concurrent call capacity without installing additional physical lines.

unified voice & data

Converged voice + data

Run voice and data over one connection and allocate bandwidth where it’s needed.

Business continuity

Continuity & rerouting

Automatic call re-routing helps keep customers and teams connected if something goes wrong.

Office Server setup
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SIP trunks can provide the PSTN connectivity needed to make and receive external calls in Teams via Direct Routing.

Want to get started?

Get a quote and a clear migration plan

Tell us what you have today (phone system/Teams, numbers, and expected call volumes). We’ll recommend channel capacity and routing options and confirm any lead times for onboarding and number changes.

Use the contact form for IT support enquiries, plan questions, or audit requests.

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