Microsoft Teams Voice
Use Teams Voice Direct Routing with your phone system to make and receive telephone calls directly from Microsoft® Teams.
Benefit from a truly collaborative, integrated communications experience.
Microsoft® Teams is an essential business collaboration platform for messaging, sharing files, making video calls and more. With Voice for Teams (also known as Microsoft Direct Routing) you can now use your Teams app on your laptop or mobile device to make and receive calls to / from landline and mobile destinations.
Installation is simple and cloud based – no need for additional hardware or site visits. Connect your phone system to Microsoft® Teams and enjoy effortless communication.
Microsoft Teams Solutions
Make and answer telephone calls via Teams. Multi-way conference capability is extended by allowing audio and video callers to be on calls together.
With Microsoft Teams you can empower your remote workforce, improve operational efficiency and save money. With our advanced calling feature, you can use your MS Teams app just like your desk phone to call anyone inside or outside your organisation.
How will Telappliant Voice for Teams benefit you?
Simple Calling
Use Microsoft® Teams like a software-based phone from your PC or mobile device
4-digit Dialling
Call other colleagues by dialling your existing phone extension numbers
Increased Functionality
Combine the functionality of your existing phone system with Teams to create a collaborative communications experience
Optimise your Costs
Consolidate your call expenditure with a single Telappliant call plan. We can also manage your Office 365 for you with an IT support plan.
Features of Telappliant Voice for Microsoft® Teams
Integrates with your existing phone system
Integrates with your Microsoft Office 365 installation for a seamless and instant routing of calls via Microsoft Teams.
Works the same as
your desk phone
Make and receive calls with your Microsoft Teams app directly from your laptop or mobile device.
Utilises existing Setups
Maintain all your existing Call Centre software, devices and integrations.
Low Cost
Low monthly subscription fee model.
Fully Managed
24/7/365 fully managed private cloud service.
Requirements
What is required to enable Voice for Microsoft® Teams?
To use our service, you will require a Microsoft feature called Teams Direct Routing, which is available with the Microsoft Phone System Licence. This enables the Dial Pad feature to be available via the Teams app. This license is sold as an add-on but is included in older versions of the Office 365 E5 plan. Microsoft may alter plans from time to time so please check their web site for further updates.
Our Teams Go app allows you to use Teams calling without the need for an additional Microsoft license. Please enquire for further details.
You will need the following Microsoft licensing in place below. Please check with your IT provider for further information.
- Office 365 Enterprise Subscription (E1, E3 or E5)
- Microsoft Phone System add-on license
Teams Calling without a Phone License
Telappliant Teams Go is an app which integrates with Microsoft Teams, allowing you to make and receive calls to mobiles and landlines from Teams without the need for a Microsoft Phone System License.
Book a meeting with a member of our team for find out more about how Telappliant Teams Go can benefit your business.
Integration Options
Integrate your Microsoft© Teams account with Telappliant Voice Cloud and most other communications platforms, or with our SIP trunking services.
Do you need help setting up Microsoft Teams or Microsoft Office 365?
Talk to us about our managed IT services, supported by Microsoft engineers, offering nationwide IT support.
Want to get started?
View our products & services or get in touch with one of our advisors.
Book a video call