National Homebuyers

It provides a cost effective efficient way for people to sell their home without the stresses, delays, costs and uncertainty of selling on the open market. National Homebuyers is now the UK’s leading consumer-facing fast purchasing company.

To setup a calling solution that would manage the increasing number of incoming and outgoing calls being dealt with by National Homebuyers. The solution needed to be a cost effective, good quality calling solution, which was also flexible enough to be able to grow with the development and requirements of the business.

National Homebuyers initially considered and tried a number of options before coming to Telappliant. One of their first considerations was an ISDN solution but its high costs and lack of flexibility couldn’t compare to the more cost effective and flexible to setup infrastructure offered by VoIP.

The initial VoIP services that National Homebuyers tried were unable to offer exactly what they required, as there were either limitations on call usage despite signing up to business packages or the call quality and the cost effectiveness of calling were called into question. It was at this point that they contacted Telappliant and outlined their requirements for a VoIP solution that would hopefully fulfil their business needs.

Telappliant took into consideration that National Homebuyers, required the ability to be able to make and receive a number of calls simultaneously to both UK landlines and mobiles, without the worry of being cut off if they reached a limit.