Communications for Law Firms
Delivering leading edge communications solutions that shine for law firms and the legal sector
Voice Cloud for Law Firms
Voice Cloud for Law Firms is a communications solution tailored specifically for lawyers, solicitors & barristers. Voice Cloud meets the needs of your clients, benches, bars, employees, suppliers, communities & partners, irrespective of your office or chambers’ size or location.
The phone remains the primary method of communication, and the use of other media & the need for a higher level of phone management is now important. Whether it’s your partners, associates, solicitors or paralegals, all need to remain contactable, but the very nature of their roles means they are either in court, in face-to-face meetings with clients or are engaged in conversations on the phone.
Alternatively, building a first-line call handling team that engages with new clients, provides updated case information, or liaises with appropriate colleagues ensures that Voice Cloud provides the means for effective communication for everyone involved in the legal industry.
Voice Cloud Features
On-premise or Cloud Deployment
Hybrid configurations incorporating an on-premise and cloud instance for resiliency against site-based failures.
Practice Management Integration
Integrates with a range of business support applications, including Proclaim, Amicus Attorney, SOS Connect, Advice Pro, Actalibra, Tiki.
Out of Hours/On Call/Duty Solicitor
Route calls by time of day or outside of working hours
Emergency Route
Call facility where
Admin Portal
System Management
Browser based system admin tool
Business Reporting & Recording
Historical reporting with integrated FCA-compliant call recording.
Advanced Business Management & Reporting
Wallboards & Dashboards, Call Centres & PCI Compliance
The Personal Touch
Receptionist, initial response teams and auto-attendant for enabling self-service for inbound callers
Auto-Attendant
Single or multi-level auto attendant
Operator/Receptionist Working
Central Operator position for one or multiple offices
Desk Phones & PC Partner Software
Deskphones that can be used on their own, or with a PC app for extra features.
PC Softphones
A fully featured business phone as a PC app
Wireless Devices
DECT or WiFi for office mobility
Softphones for Smartphones
Softphone apps for Apple iOS & Android smartphones
Hot Desking
Fully featured Hot Desk facilities enable mobility within & between offices
Audio Conferencing
Brings diverse teams together
Explore the benefits
Work Anywhere
Access your system remotely regardless of the location, whilst retaining your office phone functionality.
Grow With Us
Future-proof your business with a solution that is designed with scalability and growth
in mind.
Save Money
Solutions that require minimum upfront investment, money saving call tariffs and no costly setup fees.
Want to get started?
View our products & services or get in touch with one of our advisors.