Delivering leading edge communications solutions that shine for law firms and the legal sector
Voice Cloud for Law Firms is a communications solution tailored specifically for lawyers, solicitors & barristers. Voice Cloud meets the needs of your clients, benches, bars, employees, suppliers, communities & partners, irrespective of your office or chambers’ size or location.
The phone remains the primary method of communication, and the use of other media & the need for a higher level of phone management is now important. Whether it’s your partners, associates, solicitors or paralegals, all need to remain contactable, but the very nature of their roles means they are either in court, in face-to-face meetings with clients or are engaged in conversations on the phone.
Alternatively, building a first-line call handling team that engages with new clients, provides updated case information, or liaises with appropriate colleagues ensures that Voice Cloud provides the means for effective communication for everyone involved in the legal industry.
Hybrid configurations incorporating an on-premise and cloud instance for resiliency against site-based failures.
Integrates with a range of business support applications, including Proclaim, Amicus Attorney, SOS Connect, Advice Pro, Actalibra, Tiki.
Route calls by time of day or outside of working hours
Call facility where
Browser based system admin tool
Historical reporting with integrated FCA-compliant call recording.
Wallboards & Dashboards, Call Centres & PCI Compliance
Receptionist, initial response teams and auto-attendant for enabling self-service for inbound callers
Single or multi-level auto attendant
Central Operator position for one or multiple offices
Deskphones that can be used on their own, or with a PC app for extra features.
A fully featured business phone as a PC app
DECT or WiFi for office mobility
Softphone apps for Apple iOS & Android smartphones
Fully featured Hot Desk facilities enable mobility within & between offices
Brings diverse teams together
Transform your business with our range of innovative IT products & solutions.
Managed IT, robust cyber-security and other business solutions to empower your business, delivered by a team of expert technicians and backed up by a decade of experience.
After trials with several companies, we chose Telappliant for our VoIP call plan, SIP trunking channels and incoming phone numbers. Telappliant has unified our multiple phone systems, reduced our telephony costs, provided valuable support for growth and facilitated remote working. We couldn’t be more satisfied.
We approached Telappliant following a recommendation from a client and have been a customer ever since. Telappliant provides us with a low-cost, flexible call package, which works perfectly with our VoIP PBX appliance and has a crystal clear billing arrangement.
We discovered Telappliant following a recommendation from a client. This is our first experience of VoIP telephony and we are extremely happy. VoIPOffice is very easy to use and provides us with the information we needed to ensure each agent in our UK Customer Contact Centre is managed effectively.
Telappliant brought together our three separate analogue phone systems into one low cost, high performance solution. I would most definitely recommend Telappliant to other businesses, especially call centres and those looking to unify their telecommunications.
The fact that calls between internal users are free, regardless of location, is excellent because we have so many branches in different countries. It’s also useful that we only have to dial four digits, rather than the country code and telephone number.
Telappliant were more than happy to meet our changing needs with a flexible and accommodating package. Their VoIPOffice business telephone system is extremely cost-effective, scalable and reliable, and their ongoing support is invaluable
VoIPOffice has grown with the business and proved to be reliable and to significantly reduce our overheads. Telappliant is always happy to respond to our unique demands and I highly recommend VoIPOffice Hosted for Call Centres to other businesses.
Access your system remotely regardless of the location, whilst retaining your office phone functionality.
Future-proof your business with a solution that is designed with scalability and growth in mind.
Solutions that require minimum upfront investment, money saving call tariffs and no costly setup fees.
View our products & services or get in touch with one of our advisors.
