In the finance & insurance business, you need to operate economically. You also need to adhere to strict regulations and accommodate for an increasingly mobile workforce, all whilst meeting customers’ high expectations.
Get built-in call recording and play pre-recorded service messages with VoIPOffice™, our cloud telephony solution, to help you meet the strict requirements of the financial services industry.
Many financial services like banks and insurance businesses are solving challenges like this by using cloud communication solutions. Our telephony systems, broadband services and call plans offer many business benefits to your dynamic industry.
No longer be disrupted by adverse weather conditions or traffic as calls can ring on both your office and mobile phone concurrently, ensuring you never miss one
Employee mobility
Empower your employees to work from anywhere where there is an internet connection – at home, another office or even internationally – whilst crucially retaining the functionality and routing of their office desk phone.
Cost-effective solutions
Upgrade to an enterprise-level telephony system that operates over the internet, without a large upfront investment or maintenance costs.
Call recording and service messages help adhere to industry regulations
Concurrent Ringing
Concurrent ringing increases call answer rate
Mobile Working
Mobile working enables employee flexibility
Daniel Turner from BTC Activewear says…
After trials with several companies, we chose Telappliant for our VoIP call plan, SIP trunking channels and incoming phone numbers. Telappliant has unified our multiple phone systems, reduced our telephony costs, provided valuable support for growth and facilitated remote working. We couldn’t be more satisfied.
We approached Telappliant following a recommendation from a client and have been a customer ever since. Telappliant provides us with a low-cost, flexible call package, which works perfectly with our VoIP PBX appliance and has a crystal clear billing arrangement.
We discovered Telappliant following a recommendation from a client. This is our first experience of VoIP telephony and we are extremely happy. VoIPOffice is very easy to use and provides us with the information we needed to ensure each agent in our UK Customer Contact Centre is managed effectively.
Telappliant brought together our three separate analogue phone systems into one low cost, high performance solution. I would most definitely recommend Telappliant to other businesses, especially call centres and those looking to unify their telecommunications.
The fact that calls between internal users are free, regardless of location, is excellent because we have so many branches in different countries. It’s also useful that we only have to dial four digits, rather than the country code and telephone number.
Telappliant were more than happy to meet our changing needs with a flexible and accommodating package. Their VoIPOffice business telephone system is extremely cost-effective, scalable and reliable, and their ongoing support is invaluable
VoIPOffice has grown with the business and proved to be reliable and to significantly reduce our overheads. Telappliant is always happy to respond to our unique demands and I highly recommend VoIPOffice Hosted for Call Centres to other businesses.