Telappliant
Communications Guide · 4 March 2024

Skype for Business shutdown deadline

Migration options for organisations still on Skype for Business.

By the Telappliant team

Microsoft 365MigrationCloud phone systems
Legacy Skype for Business hardware being retired ahead of shutdown

Microsoft has retired Skype for Business Online and is winding down remaining on-premises support. Organisations still on Skype need a clear migration plan.

Your realistic options

  • Microsoft Teams Phone with direct routing or Operator Connect
  • A dedicated cloud PBX integrated with Teams
  • A full move to a modern UCaaS platform

What to plan for

  • Number porting timelines (allow 4-8 weeks)
  • Analogue device replacement (fax, DECT, lifts, alarms)
  • User training on the new client
  • Retirement of on-prem SBCs and gateways

Next steps

Talk to a specialist about how this applies to your business -book a 30-minute call.

Frequently asked questions

Further reading

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