Telappliant and the ISPA Awards: independent recognition
What ISPA Awards recognition reflects about our voice and internet services, and what to check today.
By the Telappliant team
Telappliant's recognition at the ISPA Awards, the Internet Service Providers' Association's long-running industry awards, reflects independent scrutiny of our voice and internet services against other UK providers, not a marketing claim we make about ourselves.
What the ISPA Awards assess
The ISPA Awards judge UK internet and communications providers on service quality, innovation and customer outcomes, with entries reviewed by an independent panel drawn from across the industry. Being shortlisted or recognised means our services were compared directly against competitors, not simply self-certified.
What this means for customers choosing a provider
- Independent validation of service quality alongside our own case studies and reviews
- Evidence that our cloud voice and connectivity services are judged against a live UK industry benchmark
- A track record that sits behind, not instead of, the guarantees in your contract
Where to see this reflected in the product
The service quality recognised through industry awards shows up in the day-to-day: uptime on our voice platform, the connectivity options we recommend for a given site, and how our support team responds when something goes wrong.
