An ITSPA finalist year on: how our cloud voice has evolved
A look back at ITSPA finalist recognition and how the cloud voice platform has developed since.
By the Telappliant team
Being named a finalist at the ITSPA Awards placed Telappliant's cloud communications service among the providers the Internet Telephony Services Providers' Association judged to be leading the UK VoIP market that year.
Why finalist status is worth mentioning years on
Awards are a snapshot, but the underlying discipline they reward - reliable call quality, sound engineering and genuine customer service - is what we have kept building on. We reference this recognition as part of a consistent track record, not as a claim about current-year standings.
What has changed since then
- AI-assisted call handling and summaries added to the cloud voice platform
- Expanded connectivity options, including full fibre and SD-WAN, to support voice quality
- A larger UK support and engineering team following several acquisitions
Where to judge us on today's service
Rather than resting on a past shortlisting, the best evidence of current service quality is our live product set and customer case studies, both of which reflect where the platform stands now.
