Recognised for VoIP: what it means for our cloud phone platform
What VoIP category recognition at the ISPA Awards reflects about call quality and platform reliability.
By the Telappliant team
Recognition in the VoIP category of the ISPA Awards reflects the standard our cloud voice platform was judged against by an independent industry panel, covering call quality, reliability and the overall service customers receive.
What a VoIP-specific award actually measures
Unlike a general company award, a VoIP category recognition is judged specifically on hosted telephony: call quality, uptime, feature depth and how well the service performs for real UK businesses rather than in a lab demo.
What this means in practice today
- Cloud phone systems built on a platform that has been benchmarked against other UK VoIP providers
- Feature depth covering call routing, mobile and desktop apps, integrations and AI call handling
- A platform designed around the realities of UK business connectivity, not adapted from a US product
Where to take this next
If you are still weighing up whether to move from an on-premise PBX or older hosted service, our VoIP phone systems page sets out what a modern cloud platform includes, and our team can run a like-for-like comparison against what you use today.
Next steps
Frequently asked questions
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