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VoIPOffice Enterprise

Designed with call centres and larger organisations in mind, VoIPOffice Enterprise is our most advanced feature-filled business telephone system.

VoIPOffice enterprise

Reduce your communication costs and unify your organisation, up to 1000 users in multiple locations connected via the same high-performance telephony platform.

Benefits

120 customer service

UK-base Support

VIP 24/7 UK-based phone support

120 clock forward

Inclusive Minutes

Inclusive inbound & outbound minutes

120 settings

Extra Functionality

Advanced+ & call centre system functionality

What’s included in VoIPOffice enterprise:

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Number Porting

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Incoming Numbers

siptrunking

SIP Trunking

120 network

From 20 – 1000 Users

120 customer service

Call Centre Functionality

120 clock forward

Inclusive Minutes

120 agreement

Communicator Business Edition

120 transceiver

Unlimited Call Recording

IT Consulting

Supervisor Call Recording

CRM Integration

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Advanced Statistics

120 customer service

24/7 UK Phone Support

Explore the benefits

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Work Anywhere

Access your system remotely regardless of the location, whilst retaining your office phone functionality.

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Grow With Us

Future-proof your business with a solution that is designed with scalability and growth
in mind.

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Save Money

Solutions that require minimum upfront investment, money saving call tariffs and no costly setup fees.

Simple to Switch

We make the process of switching providers simple and can have you up and running quickly with no loss of service. We port your company number for free and provide you with a switching date that works for you.

If you would like to switch or learn more information please call us on 0345 557 6100.

Advanced features of VoIPOffice enterprise

Free Intra-Site Calls

Instantly reduce your telephony costs with free calls between users, even across multiple sites.

Service Resilience & Disaster Recovery

VoIPOffice’s inbuilt business continuity features ‘as standard’. Peace of mind, and continued customer contact to any location.

Flexible Calling Presentation Number

Select which number to have displayed on the outgoing calls that you make.

Caller Friendly Inbound Announcements

Relay important information, marketing messages and more to inbound callers, on any incoming line, permanent or timed.

Flexible Answering & Call Distribution

Use virtual receptionists to route calls to departments, or individuals, without the need for human intervention.

Inbound Call Escalation

Never miss a call again, even when a team or department is unavailable thanks to our advanced call answering functionality.

Home Working & Hot Desking

Just because you’re not in the office it doesn’t mean you’ll be out of reach thanks to our ‘call follow me’ and other functionality, which can also be used to pass calls to a P.A.

User Control Panel

Empower your employees to control the routing of their calls and other features with our online login area.

Busy & Queued Calls

When busy, callers can select ‘call back’ to be notified of when a user is no longer on a call, or choose to leave a voicemail.

Unified Communications

A simple and efficient business assistant offering contacts management, drag to dial functionality, voice and video calling (soft phone) and instant messaging. Learn more

On-Screen Directory

A user can see when a contact is available, or not, and more easily contact or transfer a call to them.

Outbound Dialling Restrictions

Control which destinations can be called from which extension, lessening the risk of fraud.

Inbound Extension Dialling by Number & Name

Inbound callers can reach users’ directly by calling the extension numbers of your employees.

Call Monitoring & Coaching

Monitor staff performance and provide coaching or intervene on calls.

Call Recording

Verify call content and review information exchanged with customers.

Screen Pops & CRM Integration

Communicator’s screen pop enriches employee interaction with callers. This can be extended to include interaction with modern CRM systems.

Want to get started?

View our products & services or get in touch with one of our advisors.

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