Services

Everything Telappliant delivers, in one place

Browse Telappliant's full portfolio of AI communications, cloud telephony and managed technology services for UK organisations.

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Services across three pillars: 21Services across three pillars
Voice, IT and connectivity combined: One billVoice, IT and connectivity combined
Support and account management: UKSupport and account management

AI Communications

Turn everyday calls into structured, actionable records without adding admin.

AI CommunicationsThe full AI layer across your voice estate.Ella Virtual AssistantVoice-first assistant that answers, routes and summarises.AI Call HandlingIntelligent triage and routing before a human picks up.AI ReceptionistNever lose a call to a voicemail box again.Call Summaries & TranscriptsSearchable notes written the moment a call ends.Contact Centre AISentiment, QA and coaching across every agent.CRM & Workflow AutomationCall outcomes pushed straight into your systems.

Communications

Cloud telephony, numbers and call plans built for multi-site UK operations.

Cloud Phone SystemsSelectVoice cloud telephony with integrated support.Business Call PlansBundled minutes without the legacy line rental.UK Business NumbersGeographic, non-geographic and vanity ranges.International NumbersLocal presence in over 60 countries.Number PortingKeep your numbers, minimal cut-over downtime.SIP TrunkingModern trunks for an existing on-premise PBX.Contact CentreQueues, routing and reporting for busy teams.CRM IntegrationClick-to-dial and screen pops in your CRM.IntegrationsBrowse the full integration marketplace.Call RecordingCompliant recording, retention and retrieval.

Managed Technology

The estate underneath it all: support, security, connectivity and installation.

Managed ITProactive integrated service desk and monitoring.ConnectivityLeased lines, FTTP, broadband and SD-WAN.Cyber SecurityManaged SOC, hardening and Cyber Essentials.IT InstallationsCabling, Wi-Fi, AV and site fit-outs.

Not sure where to start?

Most customers begin with a review, not a purchase

We look at what you have, tell you what is worth keeping, and price only the gaps.

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Talk to a technology partner

Get direct access to the people who manage, support and improve your technology. Our teams work together across our locations, so whether the issue is IT, communications, connectivity or security, we can bring in the right expertise without passing you between separate providers.

One integrated support team
Expertise across IT, communications, connectivity and security
Connected support across our locations