Support
Log a support ticket
Log a technical support ticket with the Telappliant service desk and get your ticket number straight away.
Check the Help Centre firstMany common issues already have a written guide. Search for your question there, and if the answer is in it you will have your fix in a minute rather than waiting on a ticket.Visit help.telappliant.comIs your service completely down?
For a P1 outage, please also call us so it is triaged immediately.
0345 004 4040On a 24x7 support contract?
Call the dedicated out-of-hours number we issued with your cover rather than the main line. It goes straight to the engineer on call, day or night, and is not published on this page.