Communications for Automotive Industry
Leading edge automotive communication solutions to drive your dealership forwards.
What is Telappliant Voice Cloud?
Voice Cloud offers a suite of communications solutions and hardware, tailored specifically for the automotive industry. Telappliant Voice Cloud meets the needs of your management, employees, customers and prospects, irrespective of your dealership size or location.
Car dealerships still rely heavily on the telephone as the primary method of communication. With the need to support multiple teams (sales, service, parts, repairs etc,) plus the need for staff to be mobile, the communications platform must be a responsive business tool.
Telappliant Voice Cloud Features
Inbound Call Identification by Brand & Service
Ensure the right team takes the call first time .
AI Chatbots
Self-service enables customers to book a time slot for a service, or a new or used vehicle sales appointment without any staff intervention.
Social Media Application Suite
Increase your communications channels by enabling your current and future customers to communicate with you using the communication that best suits your customer.
Auto Attendant
Single or multi-level virtual receptionist to route calls to the appropriate team.
Advanced Call Control with ERP Integration
Kerridge CS/ADT, MAM AutoPart, MTT Selling Point & WSP Tech Man all integrate with our communications platform.
Converged Voice and Data
Utilises single network for routing telephone calls & data connectivity
On-Premise or Cloud Deployment
Solutions in the cloud or in your dealership, for single & multiple locations.
Future Proof with SIP Trunks
Modern, highly featured, lower cost replacement for ISDN services
Admin Portal System Management
Browser based system admin tool
Unified Device Support
Deskphones that can be used on their own, or with a PC app for extra features
PC Softphones
A fully featured business phone in a PC app
Wireless Devices
DECT or WiFi for office mobility
IP Softphone for Smartphone
Deskphones that can be used on their own, or with a PC app for extra features.
Business Reporting and Recording
Historical reporting with integrated call recording
Live Call Status
Wallboards and Dashboards
Call Centre
Feature rich solutions offering advanced call routing and management reports
PCI Compliance
A range of solutions to enable you to take payments over the phone securely while meeting regulatory requirements.
Cost Efficient
CAPEX or OPEX or a blend of both to meet budgetary requirements
Explore the benefits
Work Anywhere
Access your system remotely regardless of the location, whilst retaining your office phone functionality.
Grow With Us
Future-proof your business with a solution that is designed with scalability and growth
in mind.
Save Money
Solutions that require minimum upfront investment, money saving call tariffs and no costly setup fees.
Want to get started?
View our products & services or get in touch with one of our advisors.