Supported 24 February 2026
VoIPOffice 7.6.4 release notes
Maintenance release for the 7.6 family, focused on contact centre reporting accuracy, trunk failover behaviour and provisioning stability.
Highlights
- More accurate abandoned-call reporting in queue statistics
- Faster trunk failover when a carrier stops responding
- Stability fixes for large multi-tenant deployments
Change log
Improved
- Reduced failover time when a SIP trunk stops responding to options pings
- Lower memory use on tenants with very large phonebooks
- More resilient recording storage when the archive target is briefly unavailable
Fixed
- Abandoned calls miscounted when a caller hung up during the announcement
- Occasional duplicate entries in the call detail record export
- Call parking slots could remain occupied after a failed retrieval
Security
- Routine dependency updates and hardening of the administration API
Before you upgrade
- Recommended for all tenants still on 7.6; no configuration changes required.
- Handset provisioning files are regenerated on first boot after the upgrade.
Software images are not published. Your upgrade is planned, tested and applied by the Telappliant support team.
VoIPOffice
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