Vibrant Media

Providing contextual advertising solutions to leading publishing companies, Vibrant Media enables an international network of leading web publishers and advertisers to increase the effectiveness of advertising relationships and maximise their revenue potential.

Established in 2000, Vibrant Media spans four offices in two continents – San Francisco, New York, London and Hamburg – with over 120 staff. When Vibrant Media was looking to move offices to central London, they had discussions with their numbering provider who stated that it was not possible for them to take their existing telephone number from one exchange to another despite being less than a mile apart.

Vibrant Media wanted a flexible, reliable and scalable option that would allow them to deploy handsets throughout their private network to connect to staff around the world and also realise substantial cost-savings. Since its offices are spread across two continents, inter-office calling costs were getting too high. As Vibrant Media’s business grew, it needed its phone system to expand with it.

Vibrant Media’s foremost concern was bandwidth and a solution that would not compromise on voice quality.

Superior Quality and Reliability

Telappliant’s VoIP implementation has been a definite success with Vibrant Media enjoying several significant business benefits.

Our previous experience with Telappliant led us back to them. Our IP PBX solution is great and having a competent company run it is invaluable. The flexibility of a true VoIP system without the commercial lock-in of other proprietary manufacturers means I can expand this system more rapidly and cheaper.

Replacing legacy technology with VoIP handsets, such as the Snom 360, has been great. Coupled with my corporate VPN, I can now log in with a softphone when I am not in the office to place and receive my calls. This has been really useful when I am travelling.