Telappliant
Charity

Modernising legacy telephony with cloud communications and AI workflows

Challenge

A national charity needed to replace ageing PBX hardware before ISDN switch-off.

Solution

Phased migration to SelectVoice with AI receptionist for out-of-hours enquiries.

Result

Single national platform, lower line costs, supporters reached 24/7.

Services used
SelectVoiceAI ReceptionistManaged IT
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