Unitel and One Source: now part of Telappliant
What joining the Telappliant group means for Unitel and One Source communications customers.
By the Telappliant team

Unitel joined the Telappliant group as One Source, bringing together established telecoms expertise under a single national brand and giving customers access to a wider communications, connectivity and IT portfolio.
What it means for existing Unitel and One Source customers
- The same account teams and support relationships customers already know
- Access to Telappliant's cloud phone systems, AI call handling and cyber security services
- A clear, supported upgrade path when existing hardware or contracts reach end of life
Why bringing brands together under one group helps customers
Consolidating separate telecoms businesses into a single group means shared investment in cloud infrastructure, security and support, rather than several smaller providers each maintaining their own limited platform. Customers benefit from a bigger engineering team and a broader product set without losing the local relationship they started with.
Where things stand today
Customers who came to Telappliant through Unitel and One Source can now draw on the full range of our communications, connectivity and managed IT services, with a single UK-based support organisation behind them.



