Delivering leading edge solutions, tailored for veterinary surgeries and pet care services
Telappliant Voice Cloud, for veterinary surgeries, delivers a suite of communications solutions that are tailored specifically for pet and animal healthcare services.
Telephony remains the primary method of communication for a veterinary surgery. A flexible platform must enable flexible call routing for extended opening hours, and triage features so that patient calls can be routed to the appropriate team.
Voice Cloud provides burst calling capability so that during your busiest time your call capacity is automatically increased to handle an influx of appointment bookings. This capability is also available for GP surgeries where booking lines no longer have to be permanently busy during peak times.
Desk phones, smartphones, softphones, Wireless phones
e-Clinic/Exact/Systems for Dentists
DECT or WiFi for staff mobility
Still take calls when you can’t physically answer them
Single or multi-level auto attendant for efficient caller routing.
Call reporting, call recording, live wallboard/dashboard
Browser based system admin tool
Simple announcement, position in queue, callback
Service availability notifications
Unlimited call flows, unlimited groups, time of day routing, multi-site inter/over flow
Simple emergency activation for DR
Still take calls when you’re away from the surgery
Allow staff to work from any location
Utilise either multi-person audio conferencing features or implement video conferencing with Microsoft Teams integration, enabling voice and video calling from a single desktop and mobile app.
20 years of telephony experience in the UK
On-premise, hybrid or fully cloud deployments available.
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After trials with several companies, we chose Telappliant for our VoIP call plan, SIP trunking channels and incoming phone numbers. Telappliant has unified our multiple phone systems, reduced our telephony costs, provided valuable support for growth and facilitated remote working. We couldn’t be more satisfied.
We approached Telappliant following a recommendation from a client and have been a customer ever since. Telappliant provides us with a low-cost, flexible call package, which works perfectly with our VoIP PBX appliance and has a crystal clear billing arrangement.
We discovered Telappliant following a recommendation from a client. This is our first experience of VoIP telephony and we are extremely happy. VoIPOffice is very easy to use and provides us with the information we needed to ensure each agent in our UK Customer Contact Centre is managed effectively.
Telappliant brought together our three separate analogue phone systems into one low cost, high performance solution. I would most definitely recommend Telappliant to other businesses, especially call centres and those looking to unify their telecommunications.
The fact that calls between internal users are free, regardless of location, is excellent because we have so many branches in different countries. It’s also useful that we only have to dial four digits, rather than the country code and telephone number.
Telappliant were more than happy to meet our changing needs with a flexible and accommodating package. Their VoIPOffice business telephone system is extremely cost-effective, scalable and reliable, and their ongoing support is invaluable
VoIPOffice has grown with the business and proved to be reliable and to significantly reduce our overheads. Telappliant is always happy to respond to our unique demands and I highly recommend VoIPOffice Hosted for Call Centres to other businesses.
Access your system remotely regardless of the location, whilst retaining your office phone functionality.
Future-proof your business with a solution that is designed with scalability and growth in mind.
Solutions that require minimum upfront investment, money saving call tariffs and no costly setup fees.
View our products & services or get in touch with one of our advisors.
