
What is Medic-Call?
Medic-Call, for veterinary surgeries, delivers a family of communications solutions that are tailored specifically for pet and animal healthcare services. Developed by British based voice specialists, Splicecom, Medic-Call satisfies the needs of both the Surgery team and the increasing service demands of customers.
The phone remains the primary method of communication for a surgery and its patients. With the need for extended opening hours, phone triage and some surgeries amalgamating, the phone system can be a burden or a blessing.
Medic-Call delivers a range of voice solutions that either enhance or, if necessary, replace your current phone system, enabling you to deliver your services, exactly as you wish to, with ease.
Medic-Call Features

Medic-Call Unified Device Support
Desk phones, smartphones, softphones, Wireless phones

Medic-Call System Integration
e-Clinic/Exact/Systems for Dentists

Wireless Phones
DECT or WiFi for staff mobility

Medic-Call Auto Answer
Still take calls when you can’t physically answer them

Medic-Call Auto Attendant
Single or multi-level auto attendant for Patient signposting

Surgery Management
Call reporting, call recording, live wallboard/dashboard

Medic-Call Admin Portal
Browser based system admin tool

In Queue Announcements
Simple announcement, position in queue, callback

Quick Message Activation
Service availability notifications

Flexible Call Distribution
Unlimited call flows, unlimited groups, time of day routing, multi-site inter/over flow

Medic-Call Cloud Disaster Recovery
Simple emergency activation for DR

Call Forwarding
Still take calls when you’re away from the surgery

Remote Working
Allow staff to work from any location

Voice Conference Bridge (VCB)
Brings diverse teams together

Traditional Telephone Features
15 years telephony experience in the UK

Single Surgery Deployment
A phone system physically residing in your surgery
Explore the benefits


Work Anywhere
Access your system remotely regardless of the location, whilst retaining your office phone functionality.


Grow With Us
Future-proof your business with a solution that is designed with scalability and growth
in mind.


Save Money
Solutions that require minimum upfront investment, money saving call tariffs and no costly setup fees.
Want to get started?
View our products & services or get in touch with one of our advisors.