Communications for Serviced Offices
Delivering leading edge communications & connectivity solutions for serviced environments.
Telappliant Voice Cloud
Telappliant Voice Cloud for Managed and Virtual Offices (MVO), delivers a communications platform tailored for multi-tenant environments. It satisfies the requirements of a wide range of service tenants, supporting lower end budget office space to high-end prestige central city locations.
Voice Cloud integrates with market specific PMS (property management) and CRM systems as well as bespoke billing systems. It connects with WiFi infrastructure and handsets for roaming staff and offers advanced business management tools for call reporting, live business dashboards and wallboards and fully integrated call recording.
With our managed IT services, we can offer a full end to end solution for property landlords and facilities management teams.
Voice Cloud Features
Multi-Tenant Configuration
Allows for the configuration of multiple companies, providing each business their own individual, isolated communications platform.
Billing Management
Works with Elephant, Tri-Line and other billing systems. Also offers its own built-in billing solution.
Unified Device Support
Stay in contact with a range of options, including IP desk phones, Wifi / DECT phones, Microsoft Teams calling and mobile and desktop calling apps.
Headsets
Desk phones support cabled or Bluetooth headsets.
Wireless Connectivity
Our desk phones support wireless connectivity where wiring is problematic.
Wireless Phones
DECT or WiFi options available.
Operator Console
Centralised management for one or many offices.
Main Reception
Deployment of receptionist hardware for handling and distributing inbound calls.
Finance
CAPEX or OPEX or a blend of models to meet budgetary requirements.
Virtual Users
These perform specific functions such as voicemail, auto-attendant, or call routing, using a range of configurable rules.
Hot Desking
Fully featured hot desk facilities enabling mobility both within and between buildings.
Staff Paging
A call facility designed to broadcast audio messages to multiple users simultaneously, irrespective of their location.
Tannoy Integration
Use desk phones or integrate with third party tannoy/paging systems.
Business Reporting and Recording
Historical reporting with integrated FCA-compliant call recording.
Live Status
Wallboards and dashboards provide real-time communications data, enhance performance monitoring and support operational decision making.
Messaging
Inbound calls can overflow to single or group voice mailboxes. Messages can be accessed via an app or forwarded to email addresses as audio attachments.
Explore the benefits
Work Anywhere
We empower our customers with cloud based technology solutions so that their staff can operate from any location with maximum capability.
Grow With Us
Unlock your business’s full potential with our technology solutions, designed with growth and scalability in mind.
Streamline Costs
Solutions with low upfront investment, and ROIs that really work.
Want to get started?
View our products & services or get in touch with one of our advisors.