Cloud Services for Dental Practices
Delivering Managed IT, Telecoms, Internet Connectivity and Installation Services for Dental Practices
Telappliant Voice Cloud Communications Platform
Voice Cloud, for dental practices, is a communications solution tailored specifically for clienst delivering NHS and private dental care services.
The telephone is still the principal channel of communication between a dental practice and its patients. As practices face demands for longer hours and more complex interactions, the effectiveness of the communications platform can significantly influence operational success.
Voice Cloud delivers a range of voice solutions that enhance your communications strategy. With new omnichannel options, you can engage with your patients via a number of channels, including Email, WebChat, SMS, Whatsapp, and Facebook, all from a single web management interface.
Voice Cloud Features
Unified Device Support
Desk phones, smartphones, softphones, Wireless phones
System Integration
Connect with existing e-Clinic / Exact software platforms.
Practice Management
Call reporting, Call recording, Live wallboard/dashboard
Web Admin Portal
Browser based system admin tool for easy access and configuration
Auto Attendant
Single or multi-level auto attendant for efficient patient call routing.
Flexible Call Distribution
Unlimited call flows, unlimited groups, time of day routing, multi-site inter/over flow
In-Queue Announcements
Simple announcement, Position in queue, Callback
Voicemail
Allows calls to ring direct or overflow to voicemail
Main Reception
Multi-site deployment or hunt groups
Emergency/Out of Hours Treatment
Automatically notifies the on-call Dentist of messages
Single Practice Deployment
A phone system physically based in your practice
Single Practice Cloud Deployment
A phone system remotely based in the cloud
Multiple Practice Deployment
A single on premise phone system. Works across all practices, each practice can operate independently
Multiple Practice Cloud Deployment
A single phone system based in the cloud. Works across all practices, each practice can operate independently
Conversation Manager
Centralised resources for patient bookings
Finance
CAPEX or OPEX or a blend of both to meet budgetary requirements
Explore the benefits
Work Anywhere
Access your system remotely regardless of the location, whilst retaining your office phone functionality.
Grow With Us
Future-proof your business with a solution that is designed with scalability and growth
in mind.
Save Money
Solutions that require minimum upfront investment, money saving call tariffs and no costly setup fees.
Want to get started?
View our products & services or get in touch with one of our advisors.