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Cloud Services for Dental Practices

Delivering Managed IT, Telecoms, Internet Connectivity and Installation Services for Dental Practices

communication solutions for dental practices

MedicCall Cloud Communications Platform

MedicCall, for dental practices, is a telecoms solution tailored specifically for those delivering NHS and Private dental care. MedicCall satisfies the needs of both the practice team and the increasing service demands of central NHS and Government.

The phone remains the primary method of communication for a dental practice and its patients. With the need for extended opening hours, discussions with patients and some dental practices amalgamating, the phone system can be a burden or a blessing.

MedicCall delivers a range of voice solutions that either enhance or replace your current phone system, enabling you to deliver your services, exactly as you wish to, with ease. It can be integrated with Whatsapp and online chat to provide an integrated seamless communications experience for your clients.

MedicCall Features

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Unified Device Support

Desk phones, smartphones, softphones, Wireless phones

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System Integration

Connect with existing e-Clinic/Exact software platforms.

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Practice Management

Call reporting, Call recording, Live wallboard/dashboard

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Admin Portal

Browser based system admin tool for easy access and configuration

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Auto Attendant

Single or multi-level auto attendant for Patient signposting

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Flexible Call Distribution

Unlimited call flows, unlimited groups, time of day routing, multi-site inter/over flow

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In-Queue Announcements

Simple announcement, Position in queue, Callback

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Allows calls to ring direct or overflow to voicemail

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Main Reception

Multi-site deployment or hunt groups

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Emergency/Out of Hours Treatment

Automatically notifies the on-call Dentist of messages

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Single Practice Deployment

A phone system physically based in your practice

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Single Practice Cloud Deployment

A phone system remotely based in the cloud

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Multiple Practice Deployment

A single on premise phone system. Works across all practices, each practice can operate independently

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Multiple Practice Cloud Deployment

A single phone system based in the cloud. Works across all practices, each practice can operate independently

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Medic-Call Conversation Manager

Centralised resources for patient bookings

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CAPEX or OPEX or a blend of both to meet budgetary requirements

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IT Support Helpdesk

Transform your business with our range of innovative IT products & solutions.

Outsource your IT to our team of dedicated expert technicians, backed up by decades of experience. Whether you require Microsoft Office 365 licensing or a support helpdesk we are here to help.

Daniel Turner from BTC Activewear says…

After trials with several companies, we chose Telappliant for our VoIP call plan, SIP trunking channels and incoming phone numbers. Telappliant has unified our multiple phone systems, reduced our telephony costs, provided valuable support for growth and facilitated remote working. We couldn’t be more satisfied.

Alistair Castillo from De Cotta Law says…

We approached Telappliant following a recommendation from a client and have been a customer ever since. Telappliant provides us with a low-cost, flexible call package, which works perfectly with our VoIP PBX appliance and has a crystal clear billing arrangement.

Irfan Dadabhai from Conrad Electronics says…

We discovered Telappliant following a recommendation from a client. This is our first experience of VoIP telephony and we are extremely happy. VoIPOffice is very easy to use and provides us with the information we needed to ensure each agent in our UK Customer Contact Centre is managed effectively.

Gupi Wasan from E-Services Group says…

Telappliant brought together our three separate analogue phone systems into one low cost, high performance solution. I would most definitely recommend Telappliant to other businesses, especially call centres and those looking to unify their telecommunications.

Andy Arnell from Nomad Digital says…

The fact that calls between internal users are free, regardless of location, is excellent because we have so many branches in different countries. It’s also useful that we only have to dial four digits, rather than the country code and telephone number.

Henry Ayres from AngloINFO says…

Telappliant were more than happy to meet our changing needs with a flexible and accommodating package. Their VoIPOffice business telephone system is extremely cost-effective, scalable and reliable, and their ongoing support is invaluable

Trevor Tsang from Reassured says…

VoIPOffice has grown with the business and proved to be reliable and to significantly reduce our overheads. Telappliant is always happy to respond to our unique demands and I highly recommend VoIPOffice Hosted for Call Centres to other businesses.

Explore the benefits

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Work Anywhere

Access your system remotely regardless of the location, whilst retaining your office phone functionality.

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Grow With Us

Future-proof your business with a solution that is designed with scalability and growth
in mind.

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Save Money

Solutions that require minimum upfront investment, money saving call tariffs and no costly setup fees.

Want to get started?

View our products & services or get in touch with one of our advisors.

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