
MedicCall Cloud Communications Platform
MedicCall, for dental practices, is a telecoms solution tailored specifically for those delivering NHS and Private dental care. MedicCall satisfies the needs of both the practice team and the increasing service demands of central NHS and Government.
The phone remains the primary method of communication for a dental practice and its patients. With the need for extended opening hours, discussions with patients and some dental practices amalgamating, the phone system can be a burden or a blessing.
MedicCall delivers a range of voice solutions that either enhance or replace your current phone system, enabling you to deliver your services, exactly as you wish to, with ease. It can be integrated with Whatsapp and online chat to provide an integrated seamless communications experience for your clients.
MedicCall Features

Unified Device Support
Desk phones, smartphones, softphones, Wireless phones

System Integration
Connect with existing e-Clinic/Exact software platforms.

Practice Management
Call reporting, Call recording, Live wallboard/dashboard

Admin Portal
Browser based system admin tool for easy access and configuration

Auto Attendant
Single or multi-level auto attendant for Patient signposting

Flexible Call Distribution
Unlimited call flows, unlimited groups, time of day routing, multi-site inter/over flow

In-Queue Announcements
Simple announcement, Position in queue, Callback

Voicemail
Allows calls to ring direct or overflow to voicemail

Main Reception
Multi-site deployment or hunt groups

Emergency/Out of Hours Treatment
Automatically notifies the on-call Dentist of messages

Single Practice Deployment
A phone system physically based in your practice

Single Practice Cloud Deployment
A phone system remotely based in the cloud

Multiple Practice Deployment
A single on premise phone system. Works across all practices, each practice can operate independently

Multiple Practice Cloud Deployment
A single phone system based in the cloud. Works across all practices, each practice can operate independently

Medic-Call Conversation Manager
Centralised resources for patient bookings

Finance
CAPEX or OPEX or a blend of both to meet budgetary requirements
Explore the benefits


Work Anywhere
Access your system remotely regardless of the location, whilst retaining your office phone functionality.


Grow With Us
Future-proof your business with a solution that is designed with scalability and growth
in mind.


Save Money
Solutions that require minimum upfront investment, money saving call tariffs and no costly setup fees.
Want to get started?
View our products & services or get in touch with one of our advisors.