
What is Medic-Call?
Medic-Call, for Care Homes satisfies the needs of Care Home management, staff, and residents and provides advanced features to support your workings with Local Authorities. Developed by British based voice specialists, Splicecom, Medic-Call satisfies the needs of both Care Home staff and residents.
The phone remains the primary method of communication for Care Home staff, its residents and residents’ families. With the need for communication 24/7, a modern telephone system must accommodate the needs and work patterns of a busy Care Home.
Medic-Call delivers a range of voice solutions that either enhance or if necessary, replace your current phone system, enabling you to deliver your services, exactly as you wish to, with ease.
Medic-Call Features

Medic-Call Unified Device Support
Desk phones, smartphones, softphones, Wireless phones

Wireless Phones
DECT or WiFi for staff mobility

Room Phones
SIP/IP or analogue phones for residents

Medic-Call Operator Consoles
Central Reception/Operator position for one or many Care Homes

Staff Calling
Emergency call facility for multiple members of staff, wherever they might be

Tannoy/Paging System
Uses desk phones or integration with 3rd party tannoy/paging systems

Care Home Management
Call reporting, Call recording, Live wallboard/dashboard

Medic-Call Admin Portal
Browser based system admin tool

Medic-Call Attendant
Single or multi-level auto attendant

Messaging
Allows calls to ring direct or overflow to voicemail

In Queue Announcements
Simple announcement, Position in queue, Callback

Flexible Call Distribution
Unlimited call flows, unlimited groups, time of day routing, multi-site inter/overflow

Main Reception
Multi-site deployment or hunt groups

Emergency/Out of Hours Communication
Automatically notifies on-call staff of messages

Call Forwarding
Still take calls when you’re away from the Care Home

Remote Working
Allow staff to work from any location
Explore the benefits


Work Anywhere
Access your system remotely regardless of the location, whilst retaining your office phone functionality.


Grow With Us
Future-proof your business with a solution that is designed with scalability and growth
in mind.


Save Money
Solutions that require minimum upfront investment, money saving call tariffs and no costly setup fees.
Want to get started?
View our products & services or get in touch with one of our advisors.