Designed with call centres and larger organisations in mind, VoIPOffice Enterprise is our most advanced feature-filled business telephone system.
VIP 24/7 UK-based phone support
Inclusive inbound & outbound minutes
Advanced+ & call centre system functionality
What’s included in VoIPOffice enterprise:
From 20 – 1000 Users
Call Centre Functionality
Communicator Business Edition
Unlimited Call Recording
Supervisor Call Recording
24/7 UK Phone Support
Explore the benefits
Access your system remotely regardless of the location, whilst retaining your office phone functionality.
Grow With Us
Future-proof your business with a solution that is designed with scalability and growth
Solutions that require minimum upfront investment, money saving call tariffs and no costly setup fees.
Simple to Switch
We make the process of switching providers simple and can have you up and running quickly with no loss of service. We port your company number for free and provide you with a switching date that works for you.
If you would like to switch or learn more information please call us on 0345 557 6100.
Advanced features of VoIPOffice enterprise
Free Intra-Site Calls
Instantly reduce your telephony costs with free calls between users, even across multiple sites.
Service Resilience & Disaster Recovery
VoIPOffice’s inbuilt business continuity features ‘as standard’. Peace of mind, and continued customer contact to any location.
Flexible Calling Presentation Number
Select which number to have displayed on the outgoing calls that you make.
Caller Friendly Inbound Announcements
Relay important information, marketing messages and more to inbound callers, on any incoming line, permanent or timed.
Flexible Answering & Call Distribution
Use virtual receptionists to route calls to departments, or individuals, without the need for human intervention.
Inbound Call Escalation
Never miss a call again, even when a team or department is unavailable thanks to our advanced call answering functionality.
Home Working & Hot Desking
Just because you’re not in the office it doesn’t mean you’ll be out of reach thanks to our ‘call follow me’ and other functionality, which can also be used to pass calls to a P.A.
User Control Panel
Empower your employees to control the routing of their calls and other features with our online login area.
Busy & Queued Calls
When busy, callers can select ‘call back’ to be notified of when a user is no longer on a call, or choose to leave a voicemail.
A simple and efficient business assistant offering contacts management, drag to dial functionality, voice and video calling (soft phone) and instant messaging. Learn more
A user can see when a contact is available, or not, and more easily contact or transfer a call to them.
Outbound Dialling Restrictions
Control which destinations can be called from which extension, lessening the risk of fraud.
Inbound Extension Dialling by Number & Name
Inbound callers can reach users’ directly by calling the extension numbers of your employees.
Call Monitoring & Coaching
Monitor staff performance and provide coaching or intervene on calls.
Verify call content and review information exchanged with customers.
Screen Pops & CRM Integration
Communicator’s screen pop enriches employee interaction with callers. This can be extended to include interaction with modern CRM systems.
Want to get started?
View our products & services or get in touch with one of our advisors.
Enquiry & Support
For enquiries & support