Game of Phones

Usually when a blog title plays heavily on the name of a popular TV series, you shouldn’t expect a great article.

As a reader, you’re forced to sit through obvious tie-ins to the TV show, whilst the writer tries to unnaturally shoehorn in the products that they’re selling. It’s exhaustive and what we in the writing business call lowbrow.

You will be happy to know then that this article will contain zero Game of Thrones references and that we have created this for organic reasons alone and not just because we came up with a great pun.

A less-skilled writer would have mentioned how the battle between traditional telephony and cloud telephony was like the battle for the Iron Throne.

They might have stated that cloud telephony was similar to Daenerys Targaryen, mother of dragons, whilst traditional telephony was more like the former king of the Seven Kingdoms, and all around terrible person/monster, Joffrey.

But not us, not this writer. If that’s what you’re looking for then we’re sorry but you’re not going to find any cheap references here, not today!

Winter is coming

Before you say anything, we’d like to point out that, although yes, this subheading sounds like a Game of Thrones reference and we could, if we wanted, make a point about how winter can relate to the weather; which can relate to clouds forming; which could probably represent a new, darker age for traditional telephony, but come on, we’re not going to go there.

Shame on you for even thinking that. You know nothing article reader.

In a stark contrast to your ill found assumption, the point we are actually making is about how cloud telephony can clear you a path through hazardous weather conditions – like snow.

If it is indeed snowing heavily outside and you can’t make it into work, you can rest assured knowing that you’re not going to miss an important call and that you can use the business phone system in the exact same way as if you were in the office.

Winter may be coming, but stick with House Telapliant and you’re not going to become another white walker (a phrase we just made up this second to describe someone covered in snow).

Little birds

As we always say at Telappliant, the man who passes the sentence should swing the sword. What this means is that we believe people should be accountable for their actions. Before you say anything, we checked our facts and that quote was actually written by George R.R. Martin, author of Lord of the Rings, so you’re not going to catch us out there.

Anyway, by using VoIPOffice’s advanced functionality, you can record calls, and even listen in to live calls being made by your agents. This makes both you and your customers accountable for what’s being said on the line.

This can help with training new employees and also settling disputes over what was said whilst on a call. It forces you to keep increasing your standards as you never know who’s listening in. Taking control of your call quality is the best way to ensure that you’re not left with any ygrittes at the end of a working day.

We did it! Zero Game of Throne references/puns! As you lasted until the end, we will break our vow and give you one for the road, it has to be quick though as breakfast is coming and we’re in a desperate battle to get to the front of the line at the bakery, it’s a game of scones.

If you want to dance with clouds in a song of VoIP and no wires, avoiding the winds of winter, and gaining a storm of rewards in the process, then go beyond the website wall and contact us today.