POWERED BY TELAPPLIANTAI cloud phone systems for UK business
SelectVoice is our next-generation platform for AI cloud communications. It brings AI, advanced business reporting and integration with over 300 third-party applications - so teams can work anywhere with clarity, control and confidence.
Cloud Voice- Cyber Essentials
- ISO 27001 certified
- Comms Council Founder Member
- integrated support
Editions & PricingChoose the SelectVoice edition that fits
Three editions, fully scalable. Mix and match across teams - upgrade individual users without rebuilding your phone system.
Business Edition
Core calling, voicemail, Teams presence and auto-attendant included.
- Mobile and desktop apps
- IVR and call forwarding
- Includes telephone number and call plan
- Core cloud calling features and apps
- Auto-attendant (IVR)
- Hunt groups and ring groups
- Microsoft 365 SSO and user sync
- Microsoft Teams Presence
- Voicemail-to-email
- HD voice and music on hold
Enterprise Edition
Call recording, advanced reporting, Teams Direct Routing and CRM integration capability.
- Everything in Business Edition
- FCA-compliant call recording
- Integration with over 300 CRM and business applications
- API and webhook access
- Microsoft Teams Direct Routing
- Advanced analytics and scheduled reports
- AI features (transcription, summaries and more)
- CRM screen-pops and click-to-dial
- Optional 24x7 support
- Disaster recovery routing
Supports integration with over 300 CRM and business applications, including screen-pops and click-to-dial. A separate CRM integration add-on is required for your chosen application, priced at £6.95 / user / month, and is only needed for the users who require it.
See supported integrationsCall Centre Edition
Call injection, supervisor tools and wallboards for full contact-centre reporting.
- Everything in Enterprise Edition
- Agent and supervisor consoles
- Advanced queues, priorities and SLAs
- Real-time wallboards
- Wrap-up codes and scorecards
- Supervisor tools: monitor, whisper and barge
- Omni-channel: chat, SMS and social
- Unified agent desktop
- Skills-based routing
- Quality assurance workflows
All prices exclude VAT. Telephone number and UK call plan included on every edition.
Configure your SelectVoice deployment
Pick an edition, set your headcount and add the AI and compliance modules you need. Your price updates live.
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Edition
Choose your plan
Outcomes, not just features
Five things SelectVoice helps UK teams do better. Pick an outcome to see the capabilities and proof behind it.
Keep your team reachable, wherever they work
One number per person across mobile, desktop and desk phone, so hybrid and field staff never look offline.
- SelectVoice mobile and desktop apps with the same number
- Hot-desking: log into any handset, keep your extension
- Microsoft Teams presence and SSO included
- Voicemail-to-email and HD voice as standard
Trusted by UK teams across hybrid offices, retail sites and field operations.
See it in a 15-min demoHow much could you save by switching?
Run your current line rental, system and call charges through our savings calculator. We'll confirm the exact figure - and any contract-exit options - in a free consultation.
Open the savings calculatorOver 300 CRM and business applications supported
SelectVoice Enterprise provides the platform capability for integration, including CRM screen-pops and click-to-dial. A separate CRM integration add-on is required for your chosen application, at £6.95 / user / month, and only for the users who need it.
See supported integrationsCommon questions
Get a tailored quote
Tell us how many users and we'll come back with the right edition and price.